Our Authentication System (LDAP) is experiencing issues. Technicians are aware and on site troubleshooting the issue. This means any service requiring CCA authorization will be unavailable until further notice. (Moodle, Bearpaws, Email…)
The Academic License Server for SPSS maintained by SUNY will be undergoing maintenance and will be unavailable on Wednesday, September 17, 2014 from 6:00 A. M. until 7:00 A. M. SPSS users will not be able to launch SPSS during this maintenance window. If you have SPSS open when maintenance begins, you will likely be forced to quit SPSS.
The is a partial network outage in Merrit Hall due to an equipment failure. Telephone and Wifi service is affected. Technicians are working to repair the equipment.
All internet/telcom issues in the Performing Arts Center are now resolved.
There is still issues with networking hardware in the Performing Arts Center. Technicians are on-site.
In order to fix networking issues in the Performing Arts Center certain hardware needs to be restarted. This will cause a brief internet/telecom outage.
The server at SUNY ITEC is not properly processing banner.potsdam.edu requests. As a work-around, users can reach Banner directly using: https://banner.potsdam.edu/forms/frmservlet?config=prod Being a holiday, we believe there is no one at ITEC today to review our issue and repair the normal URL.
Banner users may experience difficulty logging in to Banner. A support ticket has been opened with our service provider.