CTS Announcements & System Status

All areas of CTS will be open on Veteran’s Day. However, minimal staffing levels will be in place and response times may be slightly longer. Tickets can be made any time by emailing itservicedesk@potsdam.edu or calling x4444

All areas of CTS are closed Monday, October 12, 2026, for Indigenous People’s Day. Regular hours will resume on Tuesday, October 13, 2026, at 8:00am. If you are experiencing technical difficulties, please submit a trouble ticket to itservicedesk@potsdam.edu and you […]

ITEC will be performing SYSNET OS patching on Wednesday July 8, 2026, from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.

ITEC will be performing SYSNET OS patching on Wednesday July 8, 2026, from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.

All areas of CTS will be closed on Friday, July 3, 2026, observance of Independence Day. We will reopen for regular business in all areas on Monday, July 6, 2024 at 8:00am. If you have technology issues, please email itservicedesk@potsdam.edu […]

The network service should be restored in Maxcy Hall. If you continue to have issues, please contact the IT Service Desk. 315.267.4444 and itservicedesk@potsdam.edu

CTS is aware of on ongoing issue with the network in Maxcy Hall. Technicians are working on the matter.

CTS is aware of on ongoing issue with the network in Maxcy Hall. Technicians are working on the matter.

ITEC will be performing database patching on Wednesday June 24, 2026 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.

All areas of CTS will be closed Friday, June 19, 2026, in observance of the Juneteenth anniversary. If you require technical assistance on any issue during this time, please contact the IT Service Desk at 315-267-4444 or by e-mail at […]