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CTS’ Memorial Day Holiday Hours

May 25, 2022 haversimStatus Announcements

All areas of CTS will be CLOSED on Monday, May 30, 2022, in observance of Memorial Day. Operations, Stillman Hall Administrative Information Systems (AIS), Stillman Hall Device Management Services (DMS), Stillman Hall IT Service Desk (ITSD), Stillman Hall Host Services […]

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[COMPLETE] Banner Development and Test Access Restored

April 26, 2022 Status UpdaterStatus Announcements

Access to Bannerdevel and Bannertest have been restored. If you experience any issues logging into these services please contact the IT Service Desk by email at itservicedesk@potsdam.edu
Thank you.

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[Resolved] Banner Access Restored

April 26, 2022 CTS Announcements & Systems StatusStatus Announcements

To campus Banner users: Computing & Technology Services has successfully put in place the new security measures that allow campus users to authenticate to the Banner production server. Users should be able to login successfully from on campus or through […]

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[ANNOUNCE] Banner Login Issue

April 25, 2022 Status UpdaterStatus Announcements

Banner authentication servers are currently down. We are looking into the issue.

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[COMPLETE] Campus Telephone System Maintenance

April 13, 2022 Status UpdaterStatus Announcements

The campus telephone system maintenance is now complete. If you are experiencing any campus telephone issues, please contact itservicedesk@potsdam.edu
Thank you.

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[ANNOUNCE] Campus Telephone System Maintenance

April 13, 2022 Status UpdaterStatus Announcements

We have started the critical Telephone System maintenance. At this time please expect intermittent access to our campus telephones. During the outage, campus residents should use Rave Guardian to reach University Police in the event of any emergencies. An update […]

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[RESOLVED] Campus Voice Mail System Issues

March 16, 2022 Status UpdaterStatus Announcements

Issues with the Campus Voice Mail System are resolved at this time.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 3/17 5am-7:30am

March 16, 2022 Status UpdaterStatus Announcements

ITEC will be performing database maintenance on Thursday, March 17th from 5:00am-7:30am. During this period, Banner, BearPAWS and BearDeN will be inaccessible.

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[ANNOUNCE] Campus Voice Mail System Issues

March 16, 2022 Status UpdaterStatus Announcements

TelCom has been made aware of issues with the campus Voice Mail System and is investigating the issue. Further notices will be posted as progress is made toward resolution.

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[INPROGRESS] Campus Wide Internet Outage

March 9, 2022 Status UpdaterStatus Announcements

Earlier this morning we experienced a campus wide internet outage. We are working with our Internet Service Provider to restore full internet access. The root cause of the problem was due to internet routing outside of the campus. We are […]

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CTS Announcements & System Status

44 Pierrepont Avenue. | Potsdam, NY 13676.
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1-315-267-4444
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