CTS Announcements & System Status

Areas of CTS that will be OPEN on Monday, September 6, 2021 for Labor Day.

• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Host & Network Services (HNS), Kellas Hall
• Network, Infrastructure & Media (NIM), Kellas Hall

Areas of CTS that will be CLOSED on Monday, September 6, 2021 for Labor Day.

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail at haversim@potsdam.edu

ITEC will be performing system maintenance on Wednesday, July 14th from 12:00am through 7:00am. During this period Banner, BearPAWS and BearDeN will be inaccessible.

ITEC will be performing maintenance on our routers tomorrow, July 9th, from 5:00am – 7:00am. During this time there may be a short blip in traffic flow.

All areas of CTS will be CLOSED on Monday, July 5, 2021 in observance of Independence Day.

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Host & Network Services (HNS), Kellas Hall
• Network, Infrastructure & Media (NIM), Kellas Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

Our Internet service provider will be performing maintenance on our Internet circuit on Wednesday, June 30th 2021 between 4AM and 7AM. This maintenance will cause some brief outages during the maintenance window.

ITEC will be performing system maintenance on Wednesday, July 14th from 12:00am through 7:00am. During this period Banner, BearPAWS and BearDeN will be inaccessible.

SICAS will be upgrading BearDeN (Degree Works) tomorrow and we expect it to be inaccessible most of the day. The Registrar will send an email to advisors to notify them when it becomes available.

ITEC will be performing emergency maintenance tomorrow, June 16th from 4:00am-7:00am. During this period, Banner will be inaccessible at times.

Adobe Apps are now authenticating via Microsoft Office365 SSO. CTS suggest users log out of their apps and back in. If you encounter any issues please contact the IT Service Desk.

Thank you.

On Monday, June 14th, at 10:00am CTS will be updating the login method for Adobe Apps. We will be moving to our Microsoft365 SSO platform to provide true Single Sign-On. Once the new SSO method is enabled users will be required to log out and back in to their Adobe Apps.