CTS Announcements & System Status

All areas of CTS will be CLOSED on Thursday, November 25^th, and Friday, November 26^th, 2021 in observance of the Thanksgiving Holiday.

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Host & Network Services (HNS), Kellas Hall
• Network, Infrastructure & Media (NIM), Kellas Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

ITEC’s migration of our Banner environment to SDDC is complete and tested.

ITEC will be migrating our Banner hosting services to SDDC (Software Defined Data Center) tonight at midnight with an expected downtime until 7:00am. At 7:00am CTS will be running some tests to ensure all looks OK.

Areas of CTS that will be OPEN on Thursday, November 11, 2021 for Veteran’s Day.

• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Host & Network Services (HNS), Kellas Hall
• Network Infrastructure & Media (NIM), Kellas Hall
• TelCom (TC), Kellas Hall

Area of CTS that will be CLOSED on Thursday, November 11, 2021 in observance of Veteran’s Day.

• Operations, Stillman Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

Internet service maintenance is complete for 11/3/2021.

The campus Internet service provider has announced they will be performing maintenance tonight, November 3rd, 2021, beginning at 6:00 pm. This necessary maintenance will result in a brief outage for Internet traffic to and from campus. An announcement will be made to this blog when maintenance is complete.

Internet service maintenance is complete for 10/29/2021.

SUNYNet is done performing maintenance to network equipment. Access to Banner, BearPAWS and BearDeN has been restored.

The campus Internet service provider will be performing maintenance on Friday October 29th, 2021, beginning at 6:00 pm. This necessary maintenance will result in a brief outage for Internet traffic to and from campus. The maintenance window is not expected to last more than 30 minutes. An announcement will be made to this blog when it is complete.

Microsoft posted an update to their advisory indicating service has been restored:

Status
Service Restored

More info: Users were recommended to use voice calls or non-telecom authentication methods to complete Multi-Factor Authentication.

Final status: We’ve confirmed with the 3rd party cellular provider in the United States that impact has been mitigated.

Scope of impact: Impact was specific to users who were subscribers of the impacted 3rd party cellular provider.