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Month: December 2018

[ANNOUNCE] Banner/BearPAWS/BearDeN slow/disconnecting currently

December 11, 2018 Status UpdaterStatus Announcements

ITEC has reported network service interruptions that are happening sporadically. During these interruptions you will most likely be disconnected from Banner/BearPAWS/BearDeN. ITEC is currently working on the problem.

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[COMPLETE] Network Outage

December 7, 2018 Status UpdaterStatus Announcements

The network outage has been resolved. If you still do not have network/internet access at your location, restart your device/computer. If that does not help, please report it to the CTS Helpdesk: 315-267-4444. If no one is available to receive your call, leave a message and someone will get back to you as soon as they can.

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[INPROGRESS] Network Outage

December 7, 2018 Status UpdaterStatus Announcements

The campus is experiencing a partial network outage. Technicians are investigating. If you do not have network/internet access from your campus provided computer, please be patient. We will post again when the problem is resolved.

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[RESOLVED] Emergency Data Center Maintenance

December 6, 2018 Status UpdaterStatus Announcements

Maintenance is complete. All services are back online. If you are having difficulty connecting to Helios or any other service, restart your computer and try again.

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CTS Announcements & System Status

44 Pierrepont Avenue. | Potsdam, NY 13676.
helpdesk@potsdam.edu
1-315-267-4444
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