Status Updater

While the service indicates “up” (green status on the blog) it appears that bearpaws.potsdam.edu is not returning a page. An automated alert should be signaling an on-call engineer of this issue.

RT is now available.

CTS’ Tracking System is currently off-line. Users will not be able to submit tickets or view their existing tickets. Pending service requests may be delayed as we are not able to review existing items.

Access to the Internet has been restored.

Our Internet Service Provider is experiencing a wide-area outage in our area. Service will be restored as soon as possible.

The campus is experiencing an Internet outage. Internal services are unaffected.

Banner/BearPAWS will be down for scheduled mainenance on Wednesday Jan. 21st from 4:00am – 7:00am.

Authentication services are back on-line. If you have any issues a reboot of the affected device is recommended. Please contact the Helpdesk at x4444 for lingering problems.

CTS needs to perform immediate maintenance on our authentication systems in an effort to resolve an ongoing issue regarding automated Moodle course creation. Beginning shortly, user authentication will be offline for several hours. This will affect any service that requires login including but not limited to Banner, SOGo, Helios, BearPAWS, computer logins, printing. We apologize for the inconvenience.

The Moodle Course Site Request form (found in BearPAWS) is currently not functioning. This issue is being addressed, and as soon as it is working properly again, an announcement will be posted here.