Status Updater

We are currently experiencing an issue with our Authentication System due to unexpected hardware failure. Technicians are investigating the issues.

One of the critical servers on campus needs to be temporarily taken offline. During the time when this server is offline, various applications will be effected. Another status will follow once maintenance is completed.

Printing services have been restored.

A network change has been isolated as the probable cause of the printing issue. Technicians are working on the issue.

Printing across campus is currently down. CTS is investigating.

SOGo has been rebooted and service restored. Thank you for your patience.

Reminder: SOGo will be rebooted in 5 minutes. Please log off before then.

SOGo is showing heavy load, possibly due to a minor software upgrade meant to solve a current problem with meeting time display. SOGo will be rebooted at 4:00 today (a few minutes). The expectation is that the outage will last no more than 10 minutes.

CTS has completed moving network printers to a new print server and IP range. Users with difficulty printing should attempt to delete their printer and re-add it using the self-service instructions here: http://www.potsdam.edu/cts/services/printing/index.cfm See the column on the left for your operating system type. As always, please contact the CTS Helpdesk with any issues: helpdesk@potsdam.edu / x4444.

The scheduled network outage has been completed and all network services have been restored. If you have any lingering issues please contact the Helpdesk by calling 267-4444 or emailing helpdesk@potsdam.edu. Thank you!