Status Updater

The is a partial network outage in Merrit Hall due to an equipment failure. Telephone and Wifi service is affected. Technicians are working to repair the equipment.

All internet/telcom issues in the Performing Arts Center are now resolved.

There is still issues with networking hardware in the Performing Arts Center. Technicians are on-site.

In order to fix networking issues in the Performing Arts Center certain hardware needs to be restarted. This will cause a brief internet/telecom outage.

The server at SUNY ITEC is not properly processing banner.potsdam.edu requests. As a work-around, users can reach Banner directly using: https://banner.potsdam.edu/forms/frmservlet?config=prod Being a holiday, we believe there is no one at ITEC today to review our issue and repair the normal URL.

Banner users may experience difficulty logging in to Banner. A support ticket has been opened with our service provider.

Our authentication system has been restored. Users should be able to log into any services requiring a CCA.

:Our Authentication System (LDAP) is experiencing issues. Technicians are aware and on site troubleshooting the issue. This means any service requiring CCA authorization will be unavailable until further notice.

Server maintenance is now complete. All services offered by CTS are operational again.

Tonight between the hours of 10:00pm and 1:00am (August 29th) the following services will be unavailable due to unforseen maintenance. Moodle, SOGo, Bearmail, Printing, some web services (Course Equivalency Tables, WWW2, …), VPN access, Domain Logins, Student Health Service Software, Counceling Center Software (Titanium), and BDMS.