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[ANNOUNCE] Kellas Data Center Maintenance May 30, 2020.

May 28, 2020 Status UpdaterUncategorized

This Saturday, May 30, 2020, testing of the fire alarm system in Kellas Hall will be taking place. Part of the testing will cause disruption to the power for the Data Center. In order to safely prepare for this, CTS […]

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[INPROGRESS] Adobe Software Services Outage

May 27, 2020 Status UpdaterUncategorized

Adobe is encountering a major outage of the cloud applications. More information can be found here https://status.adobe.com

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[RESOLVED] Banner/BearPAWS/BearDeN having issues

May 19, 2020 Status UpdaterUncategorized

ITEC worked overnight to replace faulty hardware, resolving the issues with Banner/BearPAWS/BearDeN.

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[ANNOUNCE] Banner/BearPAWS/BearDeN having issues

May 18, 2020 Status UpdaterUncategorized

ITEC is currently experiencing problems which effect our Banner/BearPAWS/BearDeN. We will update this announcement page once the problem has been fixed.

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[ANNOUNCE] Voice Mail System Updates Completed

May 18, 2020 Status UpdaterUncategorized

Upgrades to the Voice Mail system and software patch installations to resolve issues with o365 integration have been completed. All Voice Mail and Call Menu services should now be back to normal. If any problems are encountered please send an […]

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[ANNOUNCE] Voice Mail System Updates today

May 18, 2020 Status UpdaterUncategorized

Starting today at 3:00 PM EDT upgrades will be made to the Voice Mail system along with patches to resolve issues with o365 integration. Service should not be interrupted, but access to Voice Mail Boxes may be affected for a […]

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[RESOLVED] Outlook on the Web Access Issues

May 13, 2020 Status UpdaterUncategorized

Outlook on the Web seems to be working again, but Microsoft has not closed out their service issue. CTS will continue to monitor the situation.

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[INPROGRESS] Outlook on the Web Access Issues

May 13, 2020 Status UpdaterUncategorized

Microsoft’s servers are experiencing a problem which is preventing some users from logging in to Outlook on the web. As far as we know, computer and device app versions of Outlook are still working. If you normally use the web […]

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[RESOLVED] Problems with Voice Mail to email feature.

April 28, 2020 Status UpdaterUncategorized

The voicemail to email integration issues have been resolved. New voicemail messages will create emails. Previously saved voicemails will remain in the voicemail system and will need to be checked by dialing X4000.

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[ANNOUNCE] Problems with Voice Mail to email feature.

April 27, 2020 Status UpdaterUncategorized

Due to changes implemented in O365 security, some users that have notification of voice messages sent to email may not be receiving them. CTS has been in contact with our maintenance vendor and they are working on a resolution. Until […]

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CTS Announcements & System Status

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