Status Updater

The maintenance on the campus firewall is complete.

The manufacturer of our firewall appliance has recommended the immediate application of a software update in order to address a critical operational issue. This will require a reboot of the firewall resulting in a brief loss of internet connection for the campus. During this time, all academic and administrative buildings will lose access to the internet, including e-mail and Moodle. Off-campus and residence hall access to Moodle and e-mail should be unaffected. Any active VPN sessions will be disconnected and need to be re-established after the update. Campus phone service will be uninterrupted. The upgrade will take place TODAY, January 24, 2019 at 9:00 PM. CTS will post to the Announcements & System Status blog when the update is complete and service has been restored. If you have questions or concerns, please e-mail Romeyn Prescott: prescor@potsdam.edu

ITEC is no longer seeing symptoms from the DDoS attack with one of its hosted campuses. Banner/BearPAWS/BearDeN should be performing normally at this time.

The upgrades to PACES servers have been completed. Testing is ongoing, but all services are functional again.

ITEC is currently experiencing DDoS attack with one of its hosted campuses. This can potentially cause Banner/BearPAWS/BearDeN to be slow or unexpectedly disconnected. They expect to have it resolved soon and we will post another message when they confirm resolution.

The upgrade of the PACES CSGold system is in progress. Certain aspects of Campus Card services may be unavailable during the upgrade. This includes Bear Express transactions, balance inquiries, adding money, and photo uploads. We will make a post at the end of the day or when the upgrade is complete; whichever comes first.

PACES will be performing a system upgrade beginning Monday, January 14. The upgrade can take up to three days. During this time, most if not all portions of the CSGold system will be unavailable. This includes Bear Express transactions, balance inquiries, ID card processing, and photo uploads. Posts will be made when maintenance starts, and at the end of each day if the upgrade takes longer than one day.

All areas of CTS will be CLOSED on Monday, January 21, 2019 for the Dr. Martin Luther King Jr. Day holiday, since there are no classes in session. Administration & Operations, Stillman Hall Administrative Information Systems (AIS), Stillman Hall HelpDesk, Stillman Hall Host Services (HS) , Kellas Hall Network Infrastructure & Media (NIM), Kellas Hall TelCom, Kellas Hall If you have any questions, please contact Maria Freitas Ladouceur at x3088.

CTS network maintenance for 12-31-2018 is complete.

CTS will be updating network equipment servicing most administrative areas this morning, 12/31/2018 starting at 4:45 AM. Outages will be brief while equipment reboots. Phones, wireless network and wired network will be unavailable during the outage. An announcement will be made when maintenance is complete.