Status Updater

SICAS will be performing a fix this evening to fully correct the save issue. Doing so will take a significant amount of time and server resources, which is why SICAS is recommending it be performed off-hours. For the rest of today, SICAS will be correcting individual instances of the save error. If you see this error, or have trouble saving and are unsure why, please email AIS with the form you are using and the error you are receiving. We will have SICAS run the fix for your specific issue.

There is currently a known issue affecting changes to data in Banner and BearPAWS. Upon attempting to save, you may receive the the following error (after which the data does not save): ORA-04062: signature of package “PACKAGENAME” has been changed We are currently working to remedy this issue, and hope to have all Banner forms and BearPAWS processes working shortly.

The issue with BearPAWS has been resolved, and it is now accessible.

BearPAWS is currently inaccessible. After logging in, you will experience a generic error and will be unable to proceed. Only BearPAWS is affected at this time. We are currently working to restore service and expect it to be up shortly.

ITEC will be patching the Production Banner database on Wednesday July 25th from 6:00-7:00am. During this time Banner/BearPAWS/BearDeN will be unavailable.

ITEC has resolved the issue at the VTC data center. Banner/BearPAWS/BearDeN accessibility has been restored.

ITEC has reported an situation with patches to the VTC data center which has rendered Banner/BearPAWS/BearDeN inaccessible. They are currently working on a solution to restore accessibility, and expect services to be restored by 10am.

The most recent updates to the campus telephone system have been completed. If any new phone outages are discovered please contact the TelCom office via email at telcom@potsdam.edu.

Further updates to the campus telephone system will begin today, July 10 at approximately 3:00 PM. All phone services may be affected but any outages should be brief, likely less than 15 minutes. Notification will be posted here when maintenance is complete. If this poses any issues, please contact the TelCom office via email at telcom@potsdam.edu

Today’s updates to the campus telephone system have been completed. If any new phone outages are discovered please contact the TelCom office via email at telcom@potsdam.edu.