Network functionality has been restored. Helios 3 is still offline, but being worked on. Technicians are working to confirm operation of Blue Light phones and all desk/office phones. Please report any lingering issues to the CTS Helpdesk: helpdesk@potsdam.edu or 315-267-4444. Please provide your name and contact information.
Technicians traced our network issues to a single component and have remediated the issue. Maintenance on the affected component will be scheduled and announced this coming week.
Currently we are experiencing various network and server issues. Technicians are working on the problem.
The maintenance to the wireless network serving academic and administrative buildings is complete.
The maintenance to the wireless network serving academic and administrative buildings has begun.
Campus staff are aware that MyResNet service is not functioning at this time. This is a campus-wide issue in the Residence Halls. We are working with Apogee to solve the problem.
CTS will be performing critical maintenance to the wireless network serving academic and administrative buildings this Saturday, December 2nd, 2017 between 7:00 AM and 10:00 AM. There may be several outages during the maintenance window. Outages will result in full loss of wireless connectivity. Posts will be made when maintenance begins and when it is complete. Wireless service in the residence halls will be unaffected.
ITEC will be upgrading network equipment at Buffalo so all hosted services will be affected.
Some of our systems, most notably Office 365, are generating security warnings when accessed. We are aware of the issue and working to remediate it.
ITEC will be upgrading network equipment at Buffalo so all hosted services will be affected.