Status Updater

SICAS needs to take down Banner/BearPAWS/BearDeN to patch/upgrade our Banner database. The systems will be unavailable from 7:00pm-10:pm on Tuesday Oct 11 and Thursday Oct 13.

At 8:30 am on Thursday Sept 22, CTS will make a change to modernize the systems that authenticate access to the Library’s online resources. The change is expected to take under 10 minutes. There will be no change to legitimate users’ resource-access privileges. There should be no impact to user experience, except possibly those who are actively using one of the Library’s online resources during the changeover. Even those users, if disconnected from an online resource, should be able to reconnect immediately afterwards.

We believe we have resolved the issue of non-functioning Message Waiting Indicators on the phones when voice mails are received and or deleted. Please contact the Telecom office at telcom@potsdam.edu if you have any further issues with your voice mail.

There is a problem with our voice messaging system that will cause Message Waiting indicators on phones to not function properly (either will not light up when there IS a message waiting, or not turn OFF when there are none). This appears to be a system wide issue and we are pursuing a resolution. We appreciate your patience, and in the meantime, please check your voice mails regularly to ensure none are missed.

Moodle maintenance is complete. Technical difficulties resulted in it taking an hour longer than anticipated. Our apologies, and thank your for your understanding. The maintenance should allow CTS to make a faster and smoother transition to the hosted Moodle service planned for this Fall semester.

There have been unexpected problems encountered during the moodle maintenance. Announcements will be made periodically or when service is restored.

The Moodle outage announced earlier today will commence in approximately five (5) minutes. Please wrap up any activity and log out at soon as possible. Another announcement will be sent when the maintenance is over, which should be within a half hour.

There will be a brief Moodle outage today (Thursday 8/18) at 4:30 pm. CTS will be upgrading the resources assigned to the server to improve its performance. The outage is expected to be brief; no more than half an hour. Announcements will be posted at the start and end of the maintenance.

ITEC will be upgrading hardware which will make all hosted services unavailable between 4-6am on Wednesday August 20th. The hosted services include Banner/BearPAWS/BearDeN.

The cloud hosting company for the College web site has announced a maintenance window from 11:00 pm Wednesday (Aug 17) to 7:00 am Thursday (Aug 18). The hosting company states that according to plan, “Sites may see a momentary interruption in site traffic” at some point during this window. This will affect only the main College web site. It will not affect moodle, email, or other services.