[RESOLVED] helios service restored
Helios service has been restored. Thank you for your patience while the problem was investigated and addressed.
Helios service has been restored. Thank you for your patience while the problem was investigated and addressed.
The maintenance window scheduled for Sunday 4/2, from 9am – noon is now complete, and normal operations have resumed.
Maintenance work is complete. Authentication for all services should be working.
Work will begin at 9:30 am on one of the College’s legacy authentication servers, and is expect to last at most 30 minutes. This may prevent logging in to some services during that time. Email (Office365) and Moodle should be unaffected.
CTS will be performing maintenance on various servers this Sunday, April 2, between 9am and noon. Some services, including access to helios and helios3, may experience interruption or slowdown during this period, depending on the work that needs to be done. If this might happen, an announcement will be posted just prior to the work on the potentially affected service, and again when the work is complete. Email and moodle should be unaffected.
SICAS will be installing patches/upgrades to the Banner database from 9:00am until noon on Saturday March 25th. During this time Banner/BearPAWS/BearDeN will be unavailable.
EMS will be unavailable from 4:00 – 5:00, today 3/20, for software upgrades.
EMS will be unavailable from 4:00 – 5:30, today 3/7, for software upgrades.
EMS will be unavailable from 4:30 – 5:00, today 2/22, for software upgrades.
ITEC will be performing routine firmware and OS patch maintenance on our servers Wednesday February 22nd from 12:00am to 7:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.