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[INPROGRESS] Multiple Windows Computers with Blue Screen Errors

July 19, 2024 Status UpdaterStatus Announcements

Crowdstrike and Windows updates are causing blue screens on many Windows computers worldwide and at SUNY Potsdam. CTS technicians are working on recovering our server infrastructure and assessing the impact on other computers. Please report any issues to the IT […]

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[INPROGRESS] Dropped Telephone Calls

July 10, 2024 Status UpdaterStatus Announcements

CTS is receiving reports of dropped telephone calls. CTS has an open issue with our telephone service provider at this time. When further information becomes available it will be posted here on this blog. Those experiencing difficulties should contact the […]

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/10 12am-7am

July 9, 2024 Status UpdaterStatus Announcements

ITEC will be performing OS and Infrastructure patching on Wednesday July 10, 2024 from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/2 6am-8am

July 1, 2024 Status UpdaterStatus Announcements

ITEC will be performing database patching on Tuesday July 2, 2024 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/2 6am-8am

July 1, 2024 Status UpdaterStatus Announcements

ITEC will be performing database patching on Tuesday July 2, 2024 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.

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[RESOLVED] Incoming phone calls to campus failing

January 25, 2024 Status UpdaterStatus Announcements

The telephone service provider has restored service and calls to and from campus are working as expected.
Please report any issues to the IT Service Desk at x4444 or itservicedesk@potsdam.edu

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[INPROGRESS] Incoming phone calls to campus failing

January 24, 2024 Status UpdaterStatus Announcements

Incoming phone calls to campus are currently failing. Outgoing calls are proceeding as expected. CTS technicians are working with the service provider to restore service. An announcement will be made available here when more information is available.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 2/14 12am-7am

January 23, 2024 Status UpdaterStatus Announcements

ITEC will be performing maintenance patching on Wednesday February 14, 2024 from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.

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[ANNOUNCE] Phone System Temporary Outage

January 9, 2024 Status UpdaterStatus Announcements

CTS will be working with our telephone services carrier this evening between the hours of 6:00pm and 9:00pm to do a services migration of the campus telephone circuits to a fiber optic based carrier. During this transition all campus telephone […]

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[ANNOUNCE] Phone System Temporary Outage

January 9, 2024 Status UpdaterStatus Announcements

CTS will be working with our telephone services carrier this evening between the hours of 6:00pm and 9:00pm to do a services migration of the campus telephone circuits to a fiber optic based carrier. During this transition all campus telephone […]

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CTS Announcements & System Status

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