Banner/BearPAWS may be down temporarily for 2-5 minutes on Nov 25, 2015 between 4:00am and 7:00am. from ITEC…Dell Secureworks, our managed IDS/IPS provider, is performing a code upgrade on our IPS device. The upgrade is image-based and requires a reboot of the system to complete the upgrade. The reboot takes about 2-5 minutes at which time all traffic to and from ITEC will be disrupted.
CTS will be performing maintenance on the campus data network TONIGHT, November 24, 2015 beginning at 10:00. Faculty and Staff desktop computers may experience a brief interruption of service. Phones are expected to be unaffected. All services (Moodle, Helios, BearMail, etc.) will be available from off campus and the Residence Halls during this maintenance. A post to the Network Status Blog will be made when maintenance is complete.
The pre-announced retirement of AFP did not occur on Monday due to CTS staff responding to the database server crash. The retirement will occur at 2:00 pm today. AFP is used only on OS X. There are few if any OS X systems still using AFP on campus, however if you have an OS X system and have trouble connecting to Helios, please see Connecting to Helios with OS X and note the “smb” in the Server Address field. If this does not solve the problem, please contact the Helpdesk at extension 4444, or via helpdesk@potsdam.edu.
Our mailing list server is operational again.
Out mailing lists server (lists.potsdam.edu) is currently offline. Technicians are working on the problem.
E-mail is working again.
We are experiencing authentication issues with e-mail. Technicians are investigating.
CTS will be performing maintenance on the campus data network tomorrow, Wednesday, November 4, 2015. Work will begin at 6:00 P. M. and be restricted to administrative areas until 9:00 P. M. After 9:00 P. M. academic buildings will experience brief outages as network hardware is updated. These outages will be localized, but complete; resulting in no network or phone access until the updates are finished. A blog post will be made when the maintenance window is closed and all service should be back to normal. As always, please report any problems you have with CTS-provided and -supported devices and/or services to the CTS Helpdesk: helpdesk@potsdam.edu or x-4444 (315/267-4444)
The email server has been restored.
The email server is restarting to relieve a high load condition.