Status Updater

Tests of the network changes were all successful. Network maintenance for the evening of Tuesday, Dec 22, 2015 is complete.

Announced Network changes have been made. Testing now begins. Another message will be posted when testing is complete.

As announced earlier today, network maintenance will occur this evening (12/22/2015). We are preparing for the maintenance, which will begin at 7:00pm. Most users should experience no loss of service. A message will be posted once the change, and testing, are complete.

There is a planned outage for 2pm EST on Wednesday, 12/23/15 to upgrade controllers that are facing an issue. The planned outage is scheduled for a window of 2 hours but we expect only 15 minutes of downtime.

Banner/BearPAWS/BearDeN will be down for maintenance on Tuesday December 29th from 4:00pm – 7:00pm.

As announced on December 8, 2015, the VPN service at vpn.potsdam.edu has been terminated. A new and more secure VPN service, “Global Protect” from PaloAlto Networks, is now available at palo.potsdam.edu. The new VPN service requires a small amount of setup. Instructions are on this Helpdesk page.

Sogo email and calendaring experienced difficulty this last Sunday afternoon and evening (12/20), and may have been inaccessible. The problem was fixed Sunday night and both services are now operating normally.

Our Email server has been fixed. The Email queue is currently backed up but all mail will eventually be delivered. If you have any questions or concerns please contact the Helpdesk at x4444 or helpdesk@potsdam.edu

We are currently experiencing issues with our Email server. Technicians are aware and working on the issue.

Our Print Server is now fixed. If you are experiencing any issues with printing please call the Helpdesk at x4444.