Status Updater

Authentication is again working. Any device that is still having an issue should be rebooted. Please report any lingering issues to the Helpdesk. helpdesk@potsdam.edu

The problems with sogo have been resolved. Both email and calendar services are operating normally.

SOGo is currently unavailable. Technicians are aware of the cause and are working towards resolution.

The network maintenance scheduled for this morning could not take place due to unforeseen circumstances. It will be rescheduled.

CTS will be performing maintenance on our data network on Sunday, October 25, 2015 beginning at 9:00 A. M. During this maintenance Faculty and Staff computers may experience brief network connectivity issues. All services (E-mail, Moodle, Helios, etc.) should be unaffected. An announcement will be made when maintenance is complete.

Campus VoIP phones are all working now. Please notify the helpdesk if there are any issues. Thank You, CTS

CTS is working on resolving all remaining VoIP phone issues and will notify the campus when it is complete. CTS

Our e-mail server is working properly now. You should be able to send and receive e-mail. If you are still experiencing any issues please report them to the helpdesk.

We are experiencing a problem with our e-mail server. Technicians are investigating.

All hosted services at ITEC will be affected – Dell Secureworks, our managed IDS/IPS provider, is performing a code upgrade on our IPS device. The upgrade is image-based and requires a reboot of the system to complete the upgrade. The reboot takes about 2-5 minutes at which time all traffic to and from ITEC will be disrupted.