Status Updater

The network maintenance scheduled for this morning could not take place due to unforeseen circumstances. It will be rescheduled.

CTS will be performing maintenance on our data network on Sunday, October 25, 2015 beginning at 9:00 A. M. During this maintenance Faculty and Staff computers may experience brief network connectivity issues. All services (E-mail, Moodle, Helios, etc.) should be unaffected. An announcement will be made when maintenance is complete.

Campus VoIP phones are all working now. Please notify the helpdesk if there are any issues. Thank You, CTS

CTS is working on resolving all remaining VoIP phone issues and will notify the campus when it is complete. CTS

Our e-mail server is working properly now. You should be able to send and receive e-mail. If you are still experiencing any issues please report them to the helpdesk.

We are experiencing a problem with our e-mail server. Technicians are investigating.

All hosted services at ITEC will be affected – Dell Secureworks, our managed IDS/IPS provider, is performing a code upgrade on our IPS device. The upgrade is image-based and requires a reboot of the system to complete the upgrade. The reboot takes about 2-5 minutes at which time all traffic to and from ITEC will be disrupted.

Yesterday’s server maintenance (at 4:30 pm) was completed successfully and quickly with no problems encountered. Our apology if you did not receive the original notification of completion.

The server maintenance announced earlier today has begun. Network slowdowns may occur, though we expect they will not.

In order to return a major server to production as quickly as possible, CTS needs to perform a procedure that may result in network performance degradation for a brief period. We believe there will be no visible effect, but we wish to alert the campus community of the possibility. The work will commence at 4:30 today and last 10 to 15 minutes. We will announce the start and completion of work as it occurs.