Status Updater

We are currently having issues with our Network. Technicians are aware and working on finding a resolution.

We just experienced a network outage. Everything appears to be back up and running properly. If you are experiencing any network related issues please contact the helpdesk at x4444 or helpdesk@potsdam.edu. Thank you, CTS

The Print server is working normally again. If you continue to experience problems, please contact the Helpdesk at x-4444. If no one is available to take your call, please leave a message so we can call you back and/or create a support ticket in your name.

We are experiencing issues with our main print server and are working on the problem. Expect inconsistent performance in the meantime. We do not recommend re-submission of jobs that do not print, as they ALL may flush when the system is working properly again. An update will be posted when we have restored the service to normal.

National Grid is experiencing power outages in Albany, NY which have the potential to affect internet service to our Residence Halls. Apogee is working to minimize downtime.

Outgoing email should now be functioning normally.

Outgoing email is temporarily suspended as CTS performs maintenance work. Service should resume soon. Incoming email should continue to work normally.

Power to Campus has been restored. CTS is monitoring services for any after-effects.

The Campus is experiencing a power outage. Core services should remain online via generator. Offices may lose network and phone connectivity the longer the outage lasts.

SICAS will be taking Banner/BearPAWS/BearDeN down to recompile code that was installed on Friday night. Until then, please refrain from using SFAREGS for any updates.