Status Announcements

The campus telephone system maintenance is now complete. If you are experiencing any campus telephone issues, please contact itservicedesk@potsdam.edu
Thank you.

We have started the critical Telephone System maintenance. At this time please expect intermittent access to our campus telephones. During the outage, campus residents should use Rave Guardian to reach University Police in the event of any emergencies. An update […]

Issues with the Campus Voice Mail System are resolved at this time.

ITEC will be performing database maintenance on Thursday, March 17th from 5:00am-7:30am. During this period, Banner, BearPAWS and BearDeN will be inaccessible.

TelCom has been made aware of issues with the campus Voice Mail System and is investigating the issue. Further notices will be posted as progress is made toward resolution.

Earlier this morning we experienced a campus wide internet outage. We are working with our Internet Service Provider to restore full internet access. The root cause of the problem was due to internet routing outside of the campus. We are […]

We are experiencing a campus wide internet outage. We are working with our ISP to find a resolution.

The following areas of CTS will be OPEN on Monday, February 21, 2022 for Washington’s Birthday. Device Management Services (DMS), Stillman Hall IT Service Desk (ITSD) Stillman Hall Host Services (HNS), Kellas Hall TelCom (TC), Kellas Hall The following areas […]

ITEC will be performing SYSNET Maintenance on Wednesday, February 9th from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will be down.

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