Status Announcements

Most core areas should have restored network/telephony at this time. If you are still having problems with your phone, please email telcom@potsdam.edu indicating the phone number.

Various edge network devices did not tolerate yesterday’s loss of power as well as expected. This has affected not only phones, but attached computers as well. Work is underway to check and restore connectivity globally, but this is taking time. No estimated time to completion.

The Telcom office is aware of scattered telephone problems after yesterday’s power outages. If you are having problems with your phone, please email telcom@potsdam.edu indicating the phone number.

At approximately 15:15 today, the campus experienced a global power outage. Power restoration began at 17:50, building by building. All core campus services remained online for the duration of the outage, with the exception of our Internet1/Internet2 connection. Our ISP reported problems well upstream of us. Internet connectivity was restored by approximately 18:16. At this time, nearly all campus services are functioning normally. A few edge network closets remain offline due to power, flooding, or HVAC issues.

Banner/BearPAWS will be down briefly for system maintenance beginning at 5:00pm. This scheduled outage should be less than 30 minutes.

Banner & BearPAWS services have been restored.

Banner and BearPAWS services have been restored.

Currently Banner and BearPAWS are down due to unexpected system problems. Technicians are working to resolve the problem – another message will be posted here when the problem is resolved.

Tonight at 7:30, BearPAWS and Banner Forms will be unavailable for approximately 10 minutes while a core system is rebooted.

An unexpected system fault caused a brief outage of various web services, notably www, www2, & online directory). This outage lasted a couple minutes while the system reset itself. At this point, all services should once again be functioning normally.