Status Announcements

Various services may exhibit intermittent authentication issues due to a problem with a centralized information system. Technicians are working to resolve the situation.

A glitch which went both undetected and unreported until about 3:00pm today was keeping the Windows OS in the Levitt Center from printing. The glitch has been fixed and all backed up print jobs have been deleted. No user quotas were charged for those print jobs.

equest Tracker (RT) maintenance window is closed all services are available.

Tonight from 20:00 to 00:00 (8pm to midnight) the CMS and www.potsdam.edu will be intermittently unavailable to facilitate backend system maintenance

Request Tracker (RT) will undergo a three (3) hour maintenance window Thursday 02/02/2012 beginning at 20:00 (8PM). The following services will be unavailable during the maintenance window: http://track.potsdam.edu/ http://track.potsdam.edu/me http://www.potsdam.edu/cts/services/helpform.cfm

Access to BearPAWS was restored at 6:41am this morning.

An issue with application level systems is currently causing BearPaws to be inaccessible. Technicians are aware and are looking at the problem. No estimated time table is currently available.

Tonight at 22:00 (10 pm), the campus website and CMS will be unavailable while scheduled maintenance is performed. The maintenance is expected to last approximately three hours.

Tonight at 22:30 (10:30 pm), various web services including blogs, online directory, and www2 will be unavailable for approximately 30 minutes while a system configuration change is made.

At this time mail services are believed to be restored.