Status Announcements

Helios experienced a system fault which caused a service outage for only a few minutes. At this time all Helios services should be operating normally.

All systems are back online.

This evening at 11PM, Banner/BearPAWS/Degreeworks/HR Time Accounting will undergo a two-hour maintenance window. During the window, these systems will be down for periods of time.

Email maintenance is complete and mail is being delivered.

This evening at 11PM, the campus mail infrastructure will undergo a two-hour maintenance window. During the window, batches of users will be unable to check their mail for periods of time. Additionally, mail will be queued for delivery once the window is complete.

A key piece of network storage experienced a system fault which consequently brought down an isolated group of services. Services affected included Moodle, Blogs/Status Page, Online Directory, & Mailing Lists. Engineers are currently working to restore all services to normal operating conditions.

We are aware of Banner SLOWNESS and that BearPAWS is unreachable. Technicians are working on the problem now.

Banner/BearPAWS and HR Time Accounting are responsive now. Continuing to look into the issue that caused this system slowness/unresponsiveness.

Banner/BearPAWS and HR Time Accounting are currently experiencing slow response times or connections are timing-out. Technicians are working on the problem.

Select systems that write data to the campus directory server are currently unavailable. Engineers are aware of the situation and working to resolve the problem. An estimated time of completion is not currently available.