Status Announcements

Helios experienced a system fault and needed to be rebooted. All services should be available again at this time.

Shortly after this mornings announcement, technicians were able to recover the latest version of the Mailguard database. Users with custom settings may still want to verify them. For more information about Mailguard, please visit http://www.potsdam.edu/cts/services/emailservice/mailguard.cfm.

The Mailguard database experienced a serious fault, requiring the restore of a dated (old) backup set. Users who have customized any of Bearmail’s settings, such as whitelist or blacklist settings, should login to mailguard.potsdam.edu to review them for accuracy.

The reboot is complete. Banner, BearPAWS, and HR Time Accounting slowness issues appear to be resolved.

Tonight from 22:00-23:30 the CMS will be unavailable to allow for system maintenance.

Today from 17:00-18:00 Banner/BearPAWS/HR Time Accounting will be down for a system reboot.

Banner, BearPAWS, and HR Time Accounting are experiencing system problems leading to sluggish (or worse) response times. Scheduled jobs are are also backed up. We are working to resolve.

Tonight from 22:30-23:00 the campus blog system will be unavailable to allow for system maintenance to be performed.

Tonight from 21:00 to 23:00 (9:00 – 11:00 pm) the CMS will be unavailable in order to facilitate continued system maintenance.

The CMS will be intermittently unavailable from 21:00-22:30 (9:00-10:30 pm) this evening to facilitate system maintenance.