[RESOLVED] Teleohone Service Restored
As of 2200 on 12/21/10 all telephone services have been restored.
As of 2200 on 12/21/10 all telephone services have been restored.
Bearmail will undergo a one-hour maintenance window this evening starting at 2200 (10PM), during which there may be periods of instability.
Technicians are still working to resolve the outage. At this time the carriers are evaluating all their options to repair and/or replace the damaged cable. Currently the carriers are unable to identify any physical damage. More updates to follow.
Both carriers involved in the fiber cut which has caused the loss of in-coming calls and the placing of off-campus calls from our campus are en route to start working on this cut as I type this update. I will continue to update you as information becomes available.
As of 4am this morning the fiber cut has not been repaired. Crews were called off the job early this am for safety reasons. They hope to resume repair operations shortly
As of 2100(9pm)the fiber cut has been located and crews are working to reach the cut and restore service.
PAETEC our local and long-distance carrier is currently seeing several DS3 circuits being affected by a Fiber Cut in the area. PAETEC is working with the underlying carrier to restore services. We will continue to stay engaged until resolution. Thank you.
We are currently experiencing a telephone outage due to a fiber cut. Four digit dialing, on-campus calls are not affected by this outage. All calls to and from off campus will not be completed at this time. We will update the status as more information becomes available.
Bearmail will undergo a 1 (one) hour maintenance window tonight starting at 2200 (10PM), during which the service may be inaccessible.
Tonight from 22:00 to 23:00 (10:00 pm to 11:00 pm) blogs.potsdam.edu will be unavailable in order to facilitate system maintenance.