Status Announcements

On 2.16.10 (Tuesday) from 21:00 to 23:30 (9pm to 11:30pm) mailing list services provided by lists.potsdam.edu will be unavailable in order to facilitate system maintenance.

The mail queues are currently clear. Upon the discovery of any user responding to a phish email, that user will have his/her password immediately scrambled. For more information on phishing emails, please see http://www.potsdam.edu/cts/services/emailservice/phishing.cfm.

An inordinate number of phishing email replies has caused a backlog in the mail queues. While cleanup is in progress, sent mail will be queued for later delivery.

Bearmail will undergo a 2 (two) hour maintenance window this evening (1/20/10) starting at 20:00 (8 PM). Bearmail will be unavailable for the duration of the window.

Helios Maintenance window has ended, Helios home directories, shares, and web folders are available.

Helios will undergo a four (4) hour maintenance window beginning at 20:00 (8:00 PM) this evening. There will be no access to Helios home directories, shares, and web folders for the duration of the window.

Banner/BearPAWS/HR Time Accounting are all back online at this time.

The following services are temporarily down – Technicians are working on the problem: Banner/BearPAWS/HR Time Accounting

Cooling problems have been resolved, allowing us to bring back on-line all services.

Due to climate control failure, we are shutting down some services served from our primary data center in an effort to keep others online. The following services have been shut down, and will be indefinitely unavailable in the first round: -Illiad -ApEx – Degreeworks – Socrates – PACES Micros Server – Digital Signage Authoring (changes) We may need to bring down more systems if the problem persists.