Status Announcements

Adobe Apps are now authenticating via Microsoft Office365 SSO. CTS suggest users log out of their apps and back in. If you encounter any issues please contact the IT Service Desk.
Thank you.

On Monday, June 14th, at 10:00am CTS will be updating the login method for Adobe Apps. We will be moving to our Microsoft365 SSO platform to provide true Single Sign-On. Once the new SSO method is enabled users will be […]

Multi-Factor Authentication (MFA) will be enabled on your SUNY Potsdam Microsoft Office 365 account on Wednesday, June 16. Strong passwords are essential, but they are not enough. Phishing attacks and data breaches put your account and our institutional data at […]

All areas of CTS will be CLOSED on Monday, May 31, 2021 in observance of Memorial Day. Operations, Stillman Hall Administrative Information Systems (AIS), Stillman Hall Device Management Services (DMS), Stillman Hall IT Service Desk (ITSD), Stillman Hall Host & […]

ITEC will restart application servers for Banner/BearPAWS tonight after 7pm. Users may lose connection when this occurs.

All services affected by AD-LDS are back up and working properly.

We are experiencing issues with our AD-LDS Authentication Service. Users will experience issues logging into Banner, Moodle, and other services that utilize AD-LDS. Technicians are aware and working on a resolution.

ITEC has corrected the problem with the Banner server.

Banner is currently experiencing sporadic issues caused by one of the servers. ITEC is looking into the problem.

Banner is currently experiencing sporadic issues caused by one of the servers. ITEC is looking into the problem.