Status Announcements

We are experiencing data network difficulties. Internet access and the campus phone system are affected. Technicians are on-site and investigating.

Due to a glitch in automation, some classroom projectors have been automatically shutting down at 10:00 AM instead of 10:00 PM. CTS is aware of the problem and will have it fixed shortly.

Areas of CTS that will be OPEN on Monday, September 2, 2019 for Labor Day. Academic Computing, Stillman Hall HelpDesk, Stillman Hall Host Services (HS) , Stillman Hall Network, Infrastructure & Media (NIM), Kellas Hall Network Services, Stillman Hall Areas of CTS that will be CLOSED on Monday, September 2, 2019 for Labor Day. Administration & Operations, Stillman Hall Administrative Information Systems (AIS), Stillman Hall TelCom, Kellas Hall If you have any questions, please contact Maria Freitas Ladouceur at x3088.

ITEC restarted the database server and confirmed that all connection issues have been resolved. If you are still having an issue, please contact the CTS Helpdesk.

ITEC has reported an emergency situation with hardware that has forced the Banner/BearPAWS/BearDeN outage. They are currently working on a fix. I will update this site once Banner/BearPAWS/BearDeN are operational.

A maintenance window to upgrade Moodle, our Learning Management System, has been scheduled for Saturday, August 17th beginning at 2:45 PM until approximately 6:00 PM. All users should be advised that Moodle will be unavailable for any use during this maintenance window and plan accordingly. An announcement will be made to the network systems and status blog when the upgrade is complete and users can log into Moodle.

The Banner/BearPAWS issue has been resolved.

Banner and BearPAWS are currently unavailable. ITEC is working on the issue. We will post an update when the issue has been resolved.

The maintenance to the Voice Mail System for 7-30-2019 is complete.

Reminder: Updates to the Voice Mail System will be performed today starting at 4:00 PM. Work is expected to take 2-4 hours, during which time access to Voice Mail accounts will be intermittent. TelCom will post to this site when work has been completed. Your patience during this outage is appreciated. If there are any issues due to this scheduled maintenance please contact the TelCom office via email at telcom@potsdam.edu.