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[INPROGRESS] Multiple Windows Computers with Blue Screen Errors

July 19, 2024 Status UpdaterStatus Announcements

Crowdstrike and Windows updates are causing blue screens on many Windows computers worldwide and at SUNY Potsdam. CTS technicians are working on recovering our server infrastructure and assessing the impact on other computers. Please report any issues to the IT […]

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[INPROGRESS] Multiple Windows Computers with Blue Screen Errors

July 19, 2024 Status UpdaterStatus Announcements

Crowdstrike and Windows updates are causing blue screens on many Windows computers worldwide and at SUNY Potsdam. CTS technicians are working on recovering our server infrastructure and assessing the impact on other computers. Please report any issues to the IT […]

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[INPROGRESS] Dropped Telephone Calls

July 10, 2024 Status UpdaterStatus Announcements

CTS is receiving reports of dropped telephone calls. CTS has an open issue with our telephone service provider at this time. When further information becomes available it will be posted here on this blog. Those experiencing difficulties should contact the […]

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/10 12am-7am

July 9, 2024 Status UpdaterStatus Announcements

ITEC will be performing OS and Infrastructure patching on Wednesday July 10, 2024 from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/2 6am-8am

July 1, 2024 Status UpdaterStatus Announcements

ITEC will be performing database patching on Tuesday July 2, 2024 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/2 6am-8am

July 1, 2024 Status UpdaterStatus Announcements

ITEC will be performing database patching on Tuesday July 2, 2024 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.

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July 4th Holiday Closure

June 28, 2024 Maria Freitas LadouceurStatus Announcements

All areas of CTS will be closed on July 4, and July 5, 2024 in observance of Independence Day. We will reopen for regular business in all areas on Monday, July 8, 2024 at 8:00am. If you have technology issues, […]

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NEWS: Cyber Security – DropBox and Google Drive

May 24, 2024 Maria Freitas LadouceurStatus Announcements

Cybersecurity threats are right around every corner. Here’s a malicious hacking campaign that is making the news involving Dropbox and Google Drive. It’s one thing CTS is always trying to stay aware of as we assess campus implementation of SUNY […]

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2024 CTS Summer Holidays

May 24, 2024 Maria Freitas LadouceurStatus Announcements

CTS will observe the following holidays over summer 2024. Memorial Day – Monday, May 27, 2024 – All areas of CTS will be closed. Juneteenth – Wednesday, June 19, 2024 – All areas of CTS will be closed If you […]

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CTS Presidents’ Day Hours

February 15, 2024 Maria Freitas LadouceurStatus Announcements

The IT Service Desk and Device Management Services will be open on President’s Day, Monday, February 19, 2024, in support the instructional needs of the campus.   CTS Operations, CTS Administration, Administrative Information Systems, Host Services, Network Infrastructure and Media, and […]

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CTS Announcements & System Status

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