Computing & Technology Services (CTS) will be performing critical maintenance to the campus firewall on Friday, November 29, between 7 a.m. and 4 p.m. This will result in several brief losses of internet connection for the campus throughout the maintenance […]
A hardware issue was identified, and corrective measures have been implemented to work around the issue. Connections appear stable once again. If folks are still having issues, please restart your device before reporting it to the IT Service Desk at […]
The connection issues appear to be on our service provider side. CTS is working with our provider to restore service as soon as possible.
CTS is receiving reports of slow network or Internet connections from campus. Technicians are investigating the source of the issue. When more information is known this blog will be updated.
CTS Firewall maintenance is complete for 11/8/2024.
If you are experiencing problems, please report them to the IT Service Desk @ x4444, or by emailing itservicedesk@potsdam.edu
CTS Firewall maintenance is complete for 11/8/2024.
If you are experiencing problems, please report them to the IT Service Desk @ x4444, or by emailing itservicedesk@potsdam.edu
Thank you to all who have served our country and remembering those who gave their lives. CTS has the following hours. IT Service Desk, Device Management Services, Network Infrastructure & Media and Telcom will all be open Monday, November 11, […]
All areas for CTS (ITSD, DMS, AIS, HNS, NIM, Telcom, Operations and Administration) will be closed on Monday, October 14, 2024. We will re-open at 8am on Tuesday, October 15, 2024 for regular business. If you have technical difficulties, please […]
There have been many reports recently throughout the campus regarding issues with calling where callers experience “one-way audio” or “disconnected calls”. If you are experiencing problems please report them to the IT Service Desk @ x4444, by emailing itservicedesk@potsdam.edu We […]
Access to Banner/BearPAWS has been restored. It might be necessary to clear browser cache if you are still experiencing errors. Please contact the IT Service Desk at x4444 or itservicedesk@potsdam.edu if you are unable to resolve any related issues.