Status Announcements

Banner/BearPAWS/BearDen are currently not available. We will send another message when Banner/BearPAWS/BearDeN are available again.

ITEC has resolved the DDoS attack. Banner/BearPAWS/BearDeN should now be available (as of 10:16am)

ITEC is currently experiencing a DDoS attack which is making our Banner services unavailable. We will send another message when Banner/BearPAWS/BearDeN are available again.

ITEC is currently experiencing a DDoS attack which is making our Banner services unavailable. We will send another message when Banner/BearPAWS/BearDeN are available again.

ITEC has resolved the issue at the VTC data center. Banner/BearPAWS/BearDeN accessibility has been restored.

ITEC has reported an situation with the VTC data center which has rendered Banner/BearPAWS/BearDeN intermittently inaccessible. They are currently working on a solution to restore accessibility, and expect services to be restored shortly.

CTS is seeing a higher than normal instance of Email Spoofing. This is defined by Wikipedia as: “E-mail spoofing is a term used to describe fraudulent e-mail activity in which the sender address and other parts of the e-mail header are altered to appear as though the e-mail originated from a different source. E-mail spoofing is a technique commonly used for spam e-mail and phishing to hide the origin of an e-mail message. By changing certain properties of the e-mail, such as the From, Return-Path and Reply-To fields (which can be found in the message header), ill-intentioned users can make the e-mail appear to be from someone other than the actual sender.” As always, if you do suspect suspicious activity happening with your account, immediately visit https://account.potsdam.edu/ and change your password to something that you’ve not used on any site or service before.

Banner 9 Admin Pages are now available. Please clear your browser cache (Chrome Incognito recommended) prior to accessing banner.potsdam.edu.

The interface to the Banner database via Banner 9 Admin Pages is currently down; however, the Banner 8 Forms are still working as they previously had. CTS is working on the problem and will update this site once the Banner 9 Admin Pages are working.

SICAS will be performing a fix this evening to fully correct the save issue. Doing so will take a significant amount of time and server resources, which is why SICAS is recommending it be performed off-hours. For the rest of today, SICAS will be correcting individual instances of the save error. If you see this error, or have trouble saving and are unsure why, please email AIS with the form you are using and the error you are receiving. We will have SICAS run the fix for your specific issue.