Status Announcements

Network Maintenance is complete for 12/22/2017. Any further issues with phones or network connections should be reported to the Help Desk.

Network maintenance procedures begun before business hours today have resulted in outages in certain area’s of the campus. These outages may affect both phone and computer network access, including internet access. CTS staff are currently working to resolve the problems, and will notify the campus when all issues are corrected.

Network maintenance procedures begun before business hours today have resulted in outages in certain area’s of the campus. These outages may affect both phone and computer network access, including internet access. CTS staff are currently working to resolve the problems, and will notify the campus when all issues are corrected.

CTS is beginning network maintenance. Expect brief losses of network connectivity throughout the campus. An announcement will be made when work is complete.

Network Maintenance is complete for 12/21/2017

CTS is beginning network maintenance. Expect brief losses of network connectivity throughout the campus. An announcement will be made when work is complete.

The reset of the phone system has brought the emergency/Blue Light/RA phones back online.

The phone system reset is complete. If your desk phone is not working, please report it to the CTS Helpdesk via email: helpdesk@potsdam.edu or from another phone: 315-267-4444

CTS Technicians are about to reset the campus phone system. We will make another post when the process is complete.

CTS needs to reset the main phone system in an attempt to get the down emergency phones back online. We will perform this reset at 7:30 A. M. tomorrow, Wednesday December 6, 2017. All desk phones and devices connected to them will be offline for several minutes. We will post updates as we begin the process and when the reset is complete.