Status Announcements

SICAS will be upgrading/patching Banner on Saturday between noon and 4:00pm. During this time Banner/BearPAWS/BearDeN will be unavailable

The Library and Classroom computers should now be allowing logins to the MacOS.

Our systems are not properly authenticating MacOS logins. This is directly affecting users’ ability to login to lab and classroom computers. Windows login is unaffected. CTS is working on the problem.

SICAS will be performing maintenance on the Banner database beginning at 7:00pm on Tuesday May 3rd. The maintenance is expected to go until midnight. During this time Banner/BearPAWS/BearDeN will be unavailable.

This is a test message, to confirm that the network status blog is functioning normally. Please ignore this message.

Sogo (email and calendaring) is experiencing performance issues. CTS staff is investigating.

SICAS will be performing maintenance on the Banner database beginning at 7:00pm on Tuesday May 3rd. The maintenance is expected to go until midnight. During this time Banner/BearPAWS/BearDeN will be unavailable.

The new Rave Notification System has sent out a second message which is essentially a duplicate of the campus-wide notification that went out yesterday afternoon. This second message is from “no-reply@getrave.com” and contains the same information and instructions as the original message. CTS has inspected it and confirmed its legitimacy. If you would like campus alerts delivered to your mobile phone and/or personal e-mail address(es), please follow the instructions in either of the messages you received.

In order to provide faster and more effective emergency-level communication for weather delays and campus alerts, SUNY Potsdam is replacing the college’s emergency alert system, NY-Alert, with the Potsdam Rave Alert system. Rave is an emergency alert system capable of delivering messages to your SUNY Potsdam and personal email addresses, as well as your cell phone and land lines. The new Potsdam Rave Alert system will be used on SUNY Potsdam’s campus beginning on April 5, 2016. In order to receive campus alerts and emergency notifications to your cell phone, land line or personal email address, you MUST log in to the Potsdam Rave Alert system to add your contact information. If you previously enrolled in NY-Alert, your personal contact information—except for your campus email address—has NOT been transferred to Rave. To log in to Potsdam Rave Alert: Go to: https://getrave.com/login/Potsdam Use your SUNY Potsdam email account username and password to log in. Add your contact information. You can add up to: 2 additional email addresses, 3 cell phone numbers and 3 landline phone numbers. Campus safety is our No. 1 priority. All employees are encouraged to sign up for this important emergency notification service. If you have trouble accessing the Rave site with your username and password, please contact the CTS Helpdesk: helpdesk@potsdam.edu or 315-267-4444.

Apogee will have an upcoming maintenance at their colocation in Albany which will affect service at SUNY Potsdam.  Reason for Upcoming Maintenance: (Replacing the A10 routers) • Area Affected: (NYColo) • Maintenance Date: (Tuesday, 3/15/2016) • Maintenance Start: (05:00 AM EST) • Maintenance End: (07:00 AM EST) • Details: (The existing A10 routers will be replaced with newer model A10 routers and the port-channels will be expanded from 20G to 40G)