Status Announcements

E-Mail service as been restored.

E-mail is currently unavailable. Technicians are working to isolate the issue and restore service.

This evening’s scheduled maintenance is complete.

Banner/BearPAWS may be down temporarily for 2-5 minutes on Nov 25, 2015 between 4:00am and 7:00am. from ITEC…Dell Secureworks, our managed IDS/IPS provider, is performing a code upgrade on our IPS device. The upgrade is image-based and requires a reboot of the system to complete the upgrade. The reboot takes about 2-5 minutes at which time all traffic to and from ITEC will be disrupted.

CTS will be performing maintenance on the campus data network TONIGHT, November 24, 2015 beginning at 10:00. Faculty and Staff desktop computers may experience a brief interruption of service. Phones are expected to be unaffected. All services (Moodle, Helios, BearMail, etc.) will be available from off campus and the Residence Halls during this maintenance. A post to the Network Status Blog will be made when maintenance is complete.

The pre-announced retirement of AFP did not occur on Monday due to CTS staff responding to the database server crash. The retirement will occur at 2:00 pm today. AFP is used only on OS X. There are few if any OS X systems still using AFP on campus, however if you have an OS X system and have trouble connecting to Helios, please see Connecting to Helios with OS X and note the “smb” in the Server Address field. If this does not solve the problem, please contact the Helpdesk at extension 4444, or via helpdesk@potsdam.edu.

Our mailing list server is operational again.

Out mailing lists server (lists.potsdam.edu) is currently offline. Technicians are working on the problem.

E-mail is working again.

We are experiencing authentication issues with e-mail. Technicians are investigating.