CTS Announcements & System Status

Time Warner upgraded the service platform for Road Runner to the dorms, it is currently not connected and they are currently troubleshooting the issue, so for the time being Road Runner Services are down.

Helios is no longer experiencing issues. If you are experiencing any issues please contact the Helpdesk at x4444.

Helios is currently experiencing issues. Technicians are aware and working on a resolution. Thank you, CTS

Helios is currently experiencing issues. Technicians are aware and working on a resolution. Thank you, CTS

There are presently difficulties with on-campus email delivery and access to some servers. CTS personnel are presently working to resolve the issues. Thank you for your patience.

As part of our ongoing infrastructure upgrade, CTS will be replacing old hardware at the edge of our network today. All campus hosted services and internet connectivity (Wired and Wireless) will remain available except for localized areas while work is being conducted. Approximate schedule follows: – Schuette: 9am – 11am – Bishop Hall: 11am – 1pm -All of Raymond Hall 5pm-12am Internet connectivity to and from the campus will be down during 5pm-12am.

CTS has completed replacing old hardware at the edge of our network in Sisson Hall, Timerman Hall and Stowell Hall. All campus hosted services and internet connectivity, wired and wireless have been restored. If your services have not been restored please email helpdesk@potsdam.edu or call 267-4444. Thank you.

As part of our ongoing infrastructure upgrade, CTS will be replacing old hardware at the edge of our network today. All campus hosted services and internet connectivity (Wired and Wireless) will remain available except for localized areas while work is being conducted. Approximate schedule follows: – Sisson Hall: 9am – 11am – Stowell Hall: 11am – 1pm – Timerman Hall: 1pm – 3pm – Stowell Hall (NOC): 3pm – 5pm

The Blade Server has been rebooted. SOGo, DNS, Printing, and the College Website are now working. If you have any issues with thses services please contact the Helpdesk at x4444. Thank you!

One of our blade servers that houses SOGo, DNS, Printing, and our College Website is currently experiencing issues. Access to these services will be down. This will most likely affect all users trying to log into campus-owned computers. Technicians are aware and working on the issue.