[RESOLVED] Blade Server Outage
The Blade Server has been rebooted. SOGo, DNS, Printing, and the College Website are now working. If you have any issues with thses services please contact the Helpdesk at x4444. Thank you!
The Blade Server has been rebooted. SOGo, DNS, Printing, and the College Website are now working. If you have any issues with thses services please contact the Helpdesk at x4444. Thank you!
One of our blade servers that houses SOGo, DNS, Printing, and our College Website is currently experiencing issues. Access to these services will be down. This will most likely affect all users trying to log into campus-owned computers. Technicians are aware and working on the issue.
The college web site at www.potsdam.edu is experiencing problems and currently unavailable. CTS staff are looking into the problem.
Over the past 10 days, some users have reported losing their list of calendar subscriptions in sogo (it appears in the left-hand pane of the sogo window, under the month calendar). It is not known how many people were affected. It is known that many/most people were not. CTS staff are looking into restoration of calendar subscription lists from database backups, but this will take at least several additional days. Manually re-subscribing to calendars works and at present is the recommended way to reconstruct calendar subscriptions. Doing this is straightforward. Instructions can be found in Section V (page 22) of the user guide found at http://www2.potsdam.edu/cts/pdf/SOGoCalendar.pdf.
Networking in Morey Hall will have a brief outage as a network component is rebooted to resolve slow network connectivity.
CTS has completed replacement of old hardware at the edge of our network in Kellas Hall. All campus hosted services, internet connectivity, and telephone services are working. Please report any issues after the upgrade to the helpdesk@potsdam.edu or by calling x4444.
As part of our ongoing infrastructure upgrade, CTS will be replacing old hardware at the edge of our network this evening. All campus hosted services, internet connectivity, and telephones will remain available *except* for localized areas while work is being conducted. Upgrades will begin at 4:30pm, this evening, in Kellas Hall. Work is expected to be completed by 6:00pm. Please report any issues after the upgrade to helpdesk@potsdam.edu or by calling x4444.
CTS has completed the replacement of old hardware at the edge of our network. All campus hosted services, internet connectivity, and telephones are working. Work was completed by 7:30am. Please report any issues after the upgrade to helpdesk@potsdam.edu or by calling x4444. Thank you.
As part of our ongoing infrastructure upgrade, CTS will be replacing old hardware at the edge of our network Thursday morning. All campus hosted services, internet connectivity, and telephones will remain available *except* for localized areas while work is being conducted. Upgrades will begin at 5:30am, Thursday morning, in Barrington & Morey Halls. Work is expected to be completed by 7:30am. Please report any issues after the upgrade to helpdesk@potsdam.edu or by calling x4444.
The campus website is once again up and running.