CTS Announcements & System Status

Maintenance is now confirmed complete.

BearPAWS appears to be responding, however we’ve still not received confirmation of 100% functionality.

It appears that SICAS has SUNY Potsdam’s instance of BearPAWS down for planned upgrades. Service is expected to be restored between 3 and 4pm today. We will post confirmation once it is available.

While the service indicates “up” (green status on the blog) it appears that bearpaws.potsdam.edu is not returning a page. An automated alert should be signaling an on-call engineer of this issue.

RT is now available.

CTS’ Tracking System is currently off-line. Users will not be able to submit tickets or view their existing tickets. Pending service requests may be delayed as we are not able to review existing items.

Access to the Internet has been restored.

Our Internet Service Provider is experiencing a wide-area outage in our area. Service will be restored as soon as possible.

The campus is experiencing an Internet outage. Internal services are unaffected.

Banner/BearPAWS will be down for scheduled mainenance on Wednesday Jan. 21st from 4:00am – 7:00am.