CTS Announcements & System Status

We are currently experiencing problems with the Phone and Voice Mail systems. TelCom is aware of the problems and is working to resolve them.

Printing issues are resolved at this time. If you do encounter any problems printing please contact the IT Service Desk via email at itservicedesk@potsdam.edu or by phone at (315) 267-4444.

We are still experiencing printing issues. Our technicians are aware and working on a fix.

Work on the print server has completed. If you do encounter any problems printing please contact the IT Service Desk via email at itservicedesk@potsdam.edu or by phone at (315) 276-4444. 

All areas within CTS will be closed on Monday, October 11, 2021 in observance of Indigenous Peoples Day (Columbus Day). Administration & Operations, Stillman Hall Administrative Information Systems (AIS), Stillman Hall Device Management Services (DMS), Stillman Hall Host Services (HS), […]

On Thursday October 7th TelCom will be performing maintenance on the main campus phone and Voice Mail systems. Work is scheduled to commence before business hours, and should be completed prior to the start of the normal work day. During […]

On Saturday, October 23rd, between 7:00am and 9:00am, SUNY ITEC will be doing maintenance on the SUNY Listserv which means that ALL mailing lists on ls.suny.edu will be unavailable.

On Monday October 11th CTS will be performing maintenance on the main campus print server (lorax2). During the maintenance window printing may be unavailable. There will be a follow up announcement once work has been completed.

All printer and copier issues should be resolved at this point. If you do encounter any problem please contact the help desk.

A majority of the printer issues have now been resolved. We are currently still working with the vendor to get copiers back up. As of right now we believe the issue only effects Canon copiers. We will post another message […]