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[ANNOUNCE] ADOBE Licensing

August 24, 2023 Status UpdaterStatus Announcements

Adobe licensing on the SUNY Potsdam campus is a managed service of SUNY ITEC. We are aware of the end of licensing messaging that some Adobe users are receiving. SUNY ITEC is aware of these expiration notices and is working […]

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[COMPLETE] Intermittent call completion to off campus

July 25, 2023 Status UpdaterStatus Announcements

CTS will continue to monitor this situation with our provider but all indications show this issue to be resolved at this time. If you are experiencing any issues calling off campus from an on campus phone please report it to […]

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[COMPLETE] Intermittent call completion to off campus

July 25, 2023 Status UpdaterStatus Announcements

CTS will continue to monitor this situation with our provider but all indications show this issue to be resolved at this time. If you are experiencing any issues calling off campus from an on campus phone please report it to […]

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[INPROGRESS] Intermittent call completion to off campus

July 25, 2023 Status UpdaterStatus Announcements

Currently, some calls to off campus numbers from on campus are failing with an “All circuits are busy” recording. CTS has opened a ticket with our service provider and will update this blog when further information is available.

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[RESOLVED] Banner Admin issues

July 14, 2023 Status UpdaterStatus Announcements

ITEC has resolved the issues with Banner Admin.

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[ANNOUNCE] Banner Admin issues

July 14, 2023 Status UpdaterStatus Announcements

Banner Admin is currently experiencing issues and spinning when trying to load any pages. ITEC is investigating the problem.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/12 12am-7am

June 30, 2023 Status UpdaterStatus Announcements

ITEC has planned SYSNET Maintenance for SIS#1 and DGW on July 12th from 12:00am thru 7:00am. During this time Banner, BearPAWS and BearDeN will be inaccessible.

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[RESOLVED] Microsoft Teams availability

June 28, 2023 Status UpdaterStatus Announcements

Microsoft has updated the following advisory indicating the issue is now resolved. – Users may be unable to access Microsoft Teams using web browsers ID: TM612617

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CTS Independence Day Observance

June 28, 2023 Maria Freitas LadouceurStatus Announcements

All areas of Computing and Technology Services will be closed Monday, July 3, 2023 and Tuesday, July 4, 2023. We will resume regular business operations on Wednesday, July 5, 2023 at 8am. If you require assistance, during this time please […]

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[ANNOUNCE] Banner/BearPAWS down tomorrow (6/29) 5am-7am

June 28, 2023 Status UpdaterStatus Announcements

ITEC will be performing Oracle patching on Thursday, June 29th from 5:00am – 7:00am. During this time Banner and BearPAWS will be inaccessible.

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CTS Announcements & System Status

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