CTS Announcements & System Status

Maintenance scripts will be run for our Banner database on Saturday, June 11th from 6:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will not be accessible.

NYSERnet will be performing emergency router maintenance tomorrow, Friday June 10th, between 6:00am – 7:00am. During this time access to Banner, BearPAWS and BearDeN will be disrupted for approximately 5 minutes.

On Friday, June 10th, NYSERNet will be performing maintenance on their backbone router in Syracuse. The maintenance window is from 06:00am – 07:00am. During this time we may experience intermittent internet connectivity.

ITEC will be performing SYSNET maintenance on Wednesday, July 13th from 12:00am – 7:00am. During that period Banner, BearPAWS and BearDeN will not be accessible.

All areas of CTS will be CLOSED on Monday, May 30, 2022, in observance of Memorial Day. Operations, Stillman Hall Administrative Information Systems (AIS), Stillman Hall Device Management Services (DMS), Stillman Hall IT Service Desk (ITSD), Stillman Hall Host Services […]

Access to Bannerdevel and Bannertest have been restored. If you experience any issues logging into these services please contact the IT Service Desk by email at itservicedesk@potsdam.edu
Thank you.

To campus Banner users: Computing & Technology Services has successfully put in place the new security measures that allow campus users to authenticate to the Banner production server. Users should be able to login successfully from on campus or through […]

Banner authentication servers are currently down. We are looking into the issue.

The campus telephone system maintenance is now complete. If you are experiencing any campus telephone issues, please contact itservicedesk@potsdam.edu
Thank you.

We have started the critical Telephone System maintenance. At this time please expect intermittent access to our campus telephones. During the outage, campus residents should use Rave Guardian to reach University Police in the event of any emergencies. An update […]