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[ANNOUNCE] macOS “Big Sur” Updates Suspended

December 2, 2020 Status UpdaterStatus Announcements

CTS has temporarily suspended the installation of the new macOS “Big Sur” on SUNY Potsdam provided computers. We are awaiting compatibility updates for campus systems and vendor provided applications. Once these items are updated and tested, the installation will be […]

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[COMPLETE] Banner is up

November 19, 2020 Status UpdaterStatus Announcements

The issue with Banner has been resolved and it is back online.

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[RESOLVED] EIS Service Down

November 19, 2020 Status UpdaterStatus Announcements

EIS service has been restored.

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[ANNOUNCE] EIS Service Down

November 19, 2020 Status UpdaterStatus Announcements

EIS service is down. IT is aware of the problem and is currently working to resolve the issue.

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[ANNOUNCE] Banner is currently down

November 19, 2020 Status UpdaterStatus Announcements

CTS is aware of the problem and is debugging the situation. This list will be updated when Banner is back up.

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[COMPLETE] SUNY Potsdam Login/Authentication Systems Maintenance

October 27, 2020 Status UpdaterStatus Announcements

Maintenance has been completed. Please report any login issues to the help desk.

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[INPROGRESS] AD-FS SSL Certificate update in progress

October 27, 2020 Status UpdaterStatus Announcements

CTS is currently updating the SSL certificates for our AD-FS infrastructure. There may be a brief outage and it may affect logging in.

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[ANNOUNCE] SUNY Potsdam Login/Authentication Systems Maintenance

October 26, 2020 Status UpdaterStatus Announcements

Tomorrow morning between 5am and 7am CTS will be preforming SSL Cert updates to our AD-FS infrastructure. There will be a momentary outage while the certs are being updated.

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[COMPLETE] Banner Authentication Interruption

October 23, 2020 Status UpdaterStatus Announcements

Work on Banner Authentication has concluded. Please report any authentication issues to the Help Desk.

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[INPROGRESS] Banner Authentication Interruption

October 23, 2020 Status UpdaterStatus Announcements

ITEC is assisting with configuration changes to our Banner Authentication. There will be interruptions of service and you may experience login failures.

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CTS Announcements & System Status

44 Pierrepont Avenue. | Potsdam, NY 13676.
helpdesk@potsdam.edu
1-315-267-4444
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