CTS Announcements & System Status

The Moodle server is offline as part of the maintenance being performed this weekend.  We will publish another post when it is back online.

A planned maintenance window has been scheduled for this coming weekend beginning Saturday March 5th at 9:00 A. M. through Sunday March 6th at 9:00 P. M. to allow for upgrades to major systems supporting the campus. During this time the following services will experience brief  intermittent outages: – Banner, BearPAWS, and BearDeN – SOGo/Bearmail email and calendaring – Moodle – SUNY Portal – VPN for faculty/staff – Access to online library resources – Wireless Connectivity The following services will not be affected: – www.potsdam.edu – Swipe Card Access – Telephony – Apogee Resnet Services Updates and the status of all services will be posted to our Network Status Blog ( http://blogs.potsdam.edu/network ) throughout the weekend to note our progress. A campus–wide email will be sent at the close of the maintenance window. If you have an emergency during this outage, contact University Police at 315-267-2222.

Problems with the campus authentication systems delayed resolution of the email problem. Both are now resolved, and email should be flowing normally.

Users should be able to login to systems again. If you continue to have difficulty, please reboot your system. Please report continuing issues to the CTS Helpdesk: x-4444 Leave a message if no one is available to answer your call!

Our authentication/directory system is experiencing service issues currently. Systems that require authentication, including printing, are affected. We are working to resolve the issue.

The CTS HelpDesk is very short-staffed today. If no one is available to take your call please leave a message and someone will get back to you as soon as possible. Thank you for your patience.

Due to an overnight phish attack, email delivery will be delayed this morning.

Users of the Campus WiFi SUNY_W@SP may have to re-register their devices their network. Please check and verify your settings.

Our WiFi network is working normally again.

We are experiencing trouble with our WiFi network. Technicians are investigating.