CTS Announcements & System Status

BearPAWS logins are again working.

BearPAWS is currently rejecting logins. CTS is aware and is investigating the issue.

Have a Happy & Safe Halloween from all of us at CTS! -Carved by CTS’ own Don Burgoyne

Authentication is again working for these services.

Login to BearPAWS and SUNY Sites (such as HR Time & Attendence) are off-line at this time. Our Hosts Services team has been notified of the issue.

Last evening, beginning at 11pm and lasting until 5am, our Host Services team performed unscheduled maintenance on several of our services. At this time all services are restored and believed to be operating normally. If you notice any anomalies, please notify the CTS Helpdesk. In particular services affected would be: *any* systems that requires login with your CCA, BearMail, RT (tracking), BDMS, and the Perseus Survey Server.

Authentication is again working. Any device that is still having an issue should be rebooted. Please report any lingering issues to the Helpdesk. helpdesk@potsdam.edu

The Helpdesk is receiving a large influx of calls this morning from users having problems authenticating to various services. We have been able to duplicate these issues. We are awaiting confirmation from our Host Services team of the exact problem and restoration.

The problems with sogo have been resolved. Both email and calendar services are operating normally.

SOGo is currently unavailable. Technicians are aware of the cause and are working towards resolution.