CTS Announcements & System Status

The reboot of the server is complete.

The email server is being rebooted to correct a memory issue.

Printing services have been restored. Computers still unable to print may need to be restarted.

We are experiencing difficulty with our print server. Printing is offline until further notice. Technicians are working on the problem. PLEASE refrain from printing in the meantime. Do NOT re-print until service is restored. Thank you./

We’d like to invite you to apply for a job at our Helpdesk in Stillman Hall if you have been awarded Federal Work Study. We have one position available. We provide technology support for the campus. You don’t need to be a computer wiz to work for us. All we ask is a willingness to learn, the ability to retain information, and an interest in technology. If you have a computer and have installed your own software/printer/or other device, that’s a great start. We have a PDF that you can download and fill out electronically or bring into the Helpdesk. http://www.potsdam.edu/cts/news/studentemployment.cfm

All services have been restored.

Email, the Helios file server, SHS systems, and lab/classroom printing are unexpectedly down this morning.  CTS staff is aware of the problem and is working on restoring the services.

Network and Phone service in Kellas has been restored.

We are experiencing data network and phone issues in Kellas Hall. The problem is being investigated.

Just a reminder from CTS that at the beginning of the semester we see a large influx of Phishing emails where someone is trying to trick you into giving out your campus username and password. Often they claim your email is running out of space, or if you don’t login and do a certain action your account will be disabled. Often (but not always) these come from emails that don’t even end with @potsdam.edu or direct you to a site that isn’t one of our potsdam.edu sites! This is a dead giveaway something is amiss. To learn more about Phishing emails and some other things to look out for, please visit our page on the topic: http://www.potsdam.edu/cts/services/emailservice/phishing.cfm