In an effort to improve performance, there will be up to a 60 minute outage due to a network upgrade from 8:30 – 9:30am in Dunn Hall today 7/8/15. All Internet/VoIP/Printing services will be unavailable during this time. –Richard W Nichols <nicholrw@potsdam.edu>
An issue with one of our servers has resulted in several of our services being taken offline for emergency maintenance. These include (but may not be limited to) RT (“Tracking”), Moodle, and Omeka. Restoration of these services is top priority. Your patience is appreciated.
Please be aware there is a planned maintenance outage of the Degree Works environment Saturday, June 13, 2015 from 8:00am to 8:00pm EST. ITEC has provided the following explanation of what is being done: “ITEC will be installing Oracle 12c.”
Notice: all areas of CTS will be closed on Monday, May 25th, in observance of the Memorial Day holiday.
Computing & Technology Services has discovered a potential vulnerability in accessing the Librarys On-Line Resources, resulting in usernames and passwords being sent unencrypted when accessing these resources from off campus and the dorms, and possibly from on campus, during the last month. It is not known if any user credentials were misappropriated due to this error. The vulnerability has been fixed but the server involved is still undergoing configuration to permit off-campus access to work properly. CTS is working to restore full functionality. If you have used the Library’s On-Line Resources in the past month, protect your account by changing your password: 1) visit the Potsdam home page 2) click Campus Tools (upper right) 3) click CTS 4) click Services 5) click Campus Computer Account 6) and finally click Set/Change CCA Password As a general rule, if you ever suspect your login credentials have been used by someone else, follow the above procedure. As always, if you have questions about the content of this notice, please contact the CTS Helpdesk: helpdesk@potsdam.edu
The Campus is experiencing network traffic issues this morning. Access to any services, including phones, will be slow or non-responsive until the issue is corrected. Technicians are aware of the problem and are investigating.
Catastrophic failure of a Moodle-supporting database resulted in technicians having to restore that database from its latest nightly backup. Work entered and/or completed on Monday, May 5th, 2014 has been lost.
Misconfigured computer(s) in Kellas Hall knocked off the campus wired data network, and sections of the wireless network. All buildings back online except Kellas Hall.