Maria Freitas Ladouceur

All areas of CTS will be open on Veteran’s Day. However, minimal staffing levels will be in place and response times may be slightly longer. Tickets can be made any time by emailing itservicedesk@potsdam.edu or calling x4444

All areas of CTS are closed Monday, October 12, 2026, for Indigenous People’s Day. Regular hours will resume on Tuesday, October 13, 2026, at 8:00am. If you are experiencing technical difficulties, please submit a trouble ticket to itservicedesk@potsdam.edu and you […]

All areas of CTS will be closed on Friday, July 3, 2026, observance of Independence Day. We will reopen for regular business in all areas on Monday, July 6, 2024 at 8:00am. If you have technology issues, please email itservicedesk@potsdam.edu […]

All areas of CTS will be closed Friday, June 19, 2026, in observance of the Juneteenth anniversary. If you require technical assistance on any issue during this time, please contact the IT Service Desk at 315-267-4444 or by e-mail at […]

The IT Service Desk and Host Services will all be open on President’s Day, Monday, February 16, 2026, from 8am to 430pm in support the instructional needs of the campus. This will also include extended evening hours at the IT […]

The IT Service Desk and Network, Infrastructure, Media and Telcom will be fully staffed tomorrow, November 11, 2025 Veteran’s Day. Host Services, Administrative Information Systems and Device Management Services will have variable staffing levels. Administration and Operations will be closed. […]

All areas of CTS will be closed Monday, October 13, 2025, in observance of Indigenous People’s Day (formerly Columbus Day).   If you require technical assistance, during this time please contact the IT Service Desk at 315-267-4444 or by e-mail at itservicedesk@potsdam.edu so […]

The IT Service Desk and Network, Infrastructure, Media and Telcom will all be open on Labor Day, Monday, September 1, 2025, from 8am to 430pm in support the instructional needs of the campus.   CTS Administration & Operations, Administrative Information Systems, […]

Due to a staffing issue, the IT Service Desk will be closing at 430pm today Monday, March 3, 2025. If you need evening support, the Technology Desk at the Lougheed Learning Commons will be staffed from 6:00pm to 9:00pm. We […]

Thank you to all who have served our country and remembering those who gave their lives. CTS has the following hours. IT Service Desk, Device Management Services, Network Infrastructure & Media and Telcom will all be open Monday, November 11, […]