Status Updater

The campus voicemail system has been restored. Please report any issues to the IT Service Desk at x4444 or email to itservicedesk@potsdam.edu.

CTS is currently investigating an issue involving the campus voicemail system being completely inaccessible. We have engaged our support contractor and are investigating causes. We do not have an estimated time to restoration as of this writing. We will continue […]

Connection issues with SUNY hosted services including Banner/BearPAWS/BearDeN are resolved. Please report any issues to the IT Service Desk at x4444 or email to itservicedesk@potsdam.edu.

CTS technicians are working with SUNYNet staff to resolve connection issues with SUNY hosted services including Banner/BearPAWS/BearDeN. As information becomes available, this blog will be updated.

Greetings, CTS is continuing to upgrade network components throughout the campus. Beginning on Monday morning 7/21/2025, technicians will begin the replacement of Wi-Fi Access points throughout Van Housen and Van Housen Extension. Once completed, there will be network options for […]

ITEC will be performing OS patching on Wednesday July 9, 2025 from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.

ITEC will be performing OS patching on Wednesday July 9, 2025 from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.

All areas of Computing and Technology Services will be closed Friday, July 4, 2025 in observance of the July 4th Holiday. We will resume regular business operations on Monday, July 7, 2025 at 8am. If you require assistance, during this […]

ITEC will be performing database patching on Wednesday June 25, 2025 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.

ITEC will be performing database patching on Wednesday June 25, 2025 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.