Status Updater

We have been informed that the new certificate has been installed. This was supposed to happen automatically, but did not. We have been told that the reason for this has been discovered and rectified.

Users are seeing a security warning when accessing Moodle. The site’s security certificate has expired. A support ticket has been opened with the hosting provider and we have received confirmation and an update that they are working on the issue.

ITEC will be performing maintenance tomorrow, June 5th from 6:00am to 7:00am. During this maintenance period, Banner/BearPAWS/BearDeN will be unavailable.

Data Center maintenance for Sunday, June 2, 2019 is complete.

Data Center maintenance for Sunday, June 2, 2019 has started.

CTS will be performing maintenance on critical data center components beginning this Sunday, June 2, 2019 at 7:00 A. M. The following services will be offline for the duration of this maintenance window: EMS, Titanium, Webwork, RT, TRACS, Mailing Lists (listserv), CYMA, and Helios 3. Access to Banner/BearPAWS, E-mail/Outlook, Moodle, and the campus web site will be unaffected. CTS will post to this blog when the maintenance window is complete and services have been restored.

CTS will be performing maintenance on critical data center components beginning this Sunday, June 2, 2019 at 7:00 A. M. The following services will be offline for the duration of this maintenance window: EMS, Titanium, Webwork, RT, TRACS, Mailing Lists (listserv), CYMA, and Helios 3. Access to Banner/BearPAWS, E-mail/Outlook, Moodle, and the campus web site will be unaffected. CTS will post to this blog when the maintenance window is complete and services have been restored.

At this time we believe the Voice Mail System is back to full functionality. If any further issues are discovered please report them via email to telcom@ppotsdam.edu. Thank you for your patience during the system outage.

ITEC has a vendor maintenance scheduled for tomorrow, Wednesday May 29th, from 6:00am-7:00am. During that maintenance window, a 10 minute downtime is expected during which Banner/BearPAWS/BearDeN will be inaccessible.

CTS has been made aware that the Voice Mail system is not working at this time. Be advised we are working on the problem(s) and will keep the campus community advised on the status of the corrective actions. Thank you for your patience.