[INPROGRESS] Printing – Down Across Campus
Printing is currently down for all campus users. CTS is working to assess and determine a solution
Status Announcements
[ANNOUNCE] Phishing
The IT Service Desk has received a number of communications regarding a phishing email from a Potsdam Employee to a legitimate campus mailing list. One of the known mailing lists was for Banner 9 information. Please do not follow links […]
[UPDATE] Multiple Windows Computers with Blue Screen Errors
CTS technicians have recovered all of the SUNY Potsdam server infrastructure at this time. We will continue to work through the remaining Windows desktops and laptops next week. Please continue to report any blue screen issues to the IT Service […]
[INPROGRESS] Multiple Windows Computers with Blue Screen Errors
Crowdstrike and Windows updates are causing blue screens on many Windows computers worldwide and at SUNY Potsdam. CTS technicians are working on recovering our server infrastructure and assessing the impact on other computers. Please report any issues to the IT […]
[INPROGRESS] Multiple Windows Computers with Blue Screen Errors
Crowdstrike and Windows updates are causing blue screens on many Windows computers worldwide and at SUNY Potsdam. CTS technicians are working on recovering our server infrastructure and assessing the impact on other computers. Please report any issues to the IT […]
[INPROGRESS] Dropped Telephone Calls
CTS is receiving reports of dropped telephone calls. CTS has an open issue with our telephone service provider at this time. When further information becomes available it will be posted here on this blog. Those experiencing difficulties should contact the […]
[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/10 12am-7am
ITEC will be performing OS and Infrastructure patching on Wednesday July 10, 2024 from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.
[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/2 6am-8am
ITEC will be performing database patching on Tuesday July 2, 2024 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.
[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/2 6am-8am
ITEC will be performing database patching on Tuesday July 2, 2024 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.
July 4th Holiday Closure
All areas of CTS will be closed on July 4, and July 5, 2024 in observance of Independence Day. We will reopen for regular business in all areas on Monday, July 8, 2024 at 8:00am. If you have technology issues, […]