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Status Announcements

[ANNOUNCE] Network Cutover

May 22, 2025 Status UpdaterStatus Announcements

Greetings, CTS will be migrating network connections in Satterlee Hall on Tuesday, May 27, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection […]

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[ANNOUNCE] Network Cutover

May 22, 2025 Status UpdaterStatus Announcements

Greetings, CTS will be migrating network connections in Brainerd Hall on Tuesday, May 27, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection […]

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[ANNOUNCE] Network Cutover

May 22, 2025 Status UpdaterStatus Announcements

Greetings, CTS will be migrating network connections in Timerman Hall on Tuesday, May 27, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection […]

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[INPROGRESS] Network Outage

April 17, 2025 Status UpdaterStatus Announcements

CTS aware of the network outage impacting several campus services. We are in the process of working to correct the issue and will update as more information is available.

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[ANNOUNCE] Campus Internet Outage

March 13, 2025 Status UpdaterStatus Announcements

We are experiencing problems with our campus internet connection. Our service provider is aware of this issue and is working on resolving it.

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[ANNOUNCE] Campus Internet Outage

March 13, 2025 Status UpdaterStatus Announcements

We are experiencing problems with our campus internet connection. Our service provider is aware of this issue and is working on resolving it.

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IT Service Desk Hours 3/3/2025

March 3, 2025 Maria Freitas LadouceurStatus Announcements

Due to a staffing issue, the IT Service Desk will be closing at 430pm today Monday, March 3, 2025. If you need evening support, the Technology Desk at the Lougheed Learning Commons will be staffed from 6:00pm to 9:00pm. We […]

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[ANNOUNCE] Banner/BearPAWS/BearDeN Maintenance 2/12/2025

February 11, 2025 Status UpdaterStatus Announcements

ITEC will be performing OS and Infrastructure patching on Wednesday February 12, 2025, from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.

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[COMPLETE] Banner/BearPAWS/BearDeN Maintenance 1/15/2025

January 15, 2025 Status UpdaterStatus Announcements

The migration to our new SUNY Potsdam Banner environment is complete. Please report any unexpected issues to the IT Service Desk at X4444 or itservicedesk@potsdam.edu.

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[ANNOUNCE] Banner/BearPAWS/BearDeN Maintenance 1/15/2025

January 14, 2025 Status UpdaterStatus Announcements

ITEC will be migrating the SUNY Potsdam Banner environment to new servers Wednesday January 15, 2025 from 6:00am – 8:00am. During this time, Banner, BearPAWS and BearDeN will be unavailable. An update will be sent when the systems become available […]

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CTS Announcements & System Status

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