Status Announcements

ITEC will be applying a storage array patch to fix a bug on Wednesday (10/21) from 4:00am to 7:00am. During this time Banner/BearPAWS/BearDeN will be down.

All areas within CTS will be closed on Monday, October 12, 2020 in observance of Indigenous Peoples Day (Columbus Day).

• Administration & Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• HelpDesk, Stillman Hall
• Host Services (HS), Kellas Hall
• Network Infrastructure & Media (NIM), Kellas Hall
• TelCom, Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

Areas of CTS that will be OPEN on Monday, September 7, 2020 for Labor Day.

• IT Service Desk, Stillman Hall
• Host Services (HS), Kellas Hall
• Network Services (NS), Kellas Hall

Areas of CTS that will be CLOSED on Monday, September 7, 2020 for Labor Day.

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• Network, Infrastructure & Media (NIM), Kellas Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail at haversim@potsdam.edu

RT (Track.potsdam.edu) is back up.

RT (track.potsdam.edu) is currently experiencing a problem which makes logging in impossible. CTS is aware of the problem and is working to resolve the issue.

ITEC will be performing maintenance from 6:00am to 7:00am Thursday, August 27th. The maintenance is to upgrade the Windstream bandwidth. This could affect hosted services at VTC which include Banner/BearPAWS/BearDeN.

Banner Maintenance is now complete.

We have started our Banner Maintenance. All Banner/Bearpaws Services should be restored by 7am. We will provide an updated once services are restored.

Thank you.

Maintenance will be performed between 6am and 7am on August 18th, impacting the ability to log into Banner.

ITEC has cancelled their maintenance scheduled for tonight, August 17th from 5:00 to 6:00pm.