Status Announcements

All areas of CTS will be CLOSED on Monday, May 31, 2021 in observance of Memorial Day.

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Host & Network Services (HNS), Kellas Hall
• Network, Infrastructure & Media (NIM), Kellas Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

ITEC will restart application servers for Banner/BearPAWS tonight after 7pm. Users may lose connection when this occurs.

All services affected by AD-LDS are back up and working properly.

We are experiencing issues with our AD-LDS Authentication Service. Users will experience issues logging into Banner, Moodle, and other services that utilize AD-LDS. Technicians are aware and working on a resolution.

ITEC has corrected the problem with the Banner server.

Banner is currently experiencing sporadic issues caused by one of the servers. ITEC is looking into the problem.

Banner is currently experiencing sporadic issues caused by one of the servers. ITEC is looking into the problem.

Microsoft reports that service for Teams has been restored.

Microsoft has updated the advisory. “Current status: We’ve identified the root cause as a recent configuration change. We’ve reverted the change and are seeing signs of recovery. Users still experiencing impact are encouraged to restart their client to expedite recovery.”

Microsoft has reported an incident for degraded performance or no connectivity to Teams. Some campus users are currently experiencing the issue. The next Microsoft update is due by 9 AM.