The announcement a few minutes ago, that the email outage was over, relates only to the downtime needed to make some tuning adjustments on the mail server (to fix the problem of some users receiving timeout errors when checking mail). The restoration of email from before last week’s crash is ongoing. Current expectation, based on data transfer rates seen recently, is that all mailbox restorations should be complete within 24 hours.
Emergency email server adjustments are complete. Problems with retrieving mail should be resolved. If you are still experiencing problems with email, please report them to the Helpdesk at extension 4444.
There will be a brief email service outage at 9:20 to perform emergency adjustments on the new email server. The outage is expected to last no more than 15 minutes
Today was spent restoring user e-mail. Its going in batches–some of you should have seen your mail reappear. Work is ongoing.
E-mail service has been restored. Mail queued up over the last 48 hours is being delivered to all user InBoxes. Sending and Receiving of e-mail is working normally again. Mail present before this service interruption is NOT currently present in your mailboxes. CTS continues to work at restoring that mail. A more detailed notice about this will be sent tomorrow (Tuesday).
Final configuration of the new mail server is in progress. More news soon.
Work continues. Nothing more specific to report. Next update: tomorrow morning.
Technicians were up early checking on the mail transfer which ran through the night: still in progress.
Staff have worked today to preserve our e-mail and migrate it to new storage. The new server is configured and ready to go once e-mail has been migrated. We *anticipate* 24-36 more hours will be involved. (Again: MILLIONS of messages!) Next update: Sunday morning.
Migration of our mail server to new hardware has been in progress all day. Messages are being copied. There are literally millions…it will take time.