[ANNOUNCE] Helios Storage Issues
We are currently experiencing issues with Helios. Technicians are aware and working on finding a resolution.
[ANNOUNCE] Banner/BearPAWs Critical Maintenance
Production Banner/BearPAWs will be taken down at 4:30pm today (Monday, August 3rd 2015) for some critical maintenance. Production systems may be unavailable during this time, so you should plan accordingly. We do not expect the maintenance window to last more than an hour. Additional information will be communicated if necessary.
[RESOLVED] College web site server maintenance complete
Maintenance of the main web site’s server is complete. Service has been restored, and the web site appears to be working smoothly. As always, please report any issues to the Helpdesk at extension 4444, or helpdesk@potsdam.edu. Thank you for your patience.
[ANNOUNCE] WWW Maintenance
The campus’ main web server has been up all afternoon, but is running in a degraded state. It will be proactively taken offline this evening at 7:00 for controlled maintenance. A posting will be made when maintenance is complete. Other web-based services may continue to be available during this time. Your continued patience is appreciated.
[UPDATE] Web Server Slow or Non-Responsive
The campus’ main web server is back online and responsive. CTS continues to monitor it closely.
[INPROGRESS] Web Server Slow or Non-Responsive
The campus’ main web server (www.potsdam.edu) is experiencing some difficulty rendering it extremely slow or non-responsive. CTS continues to investigate.
[RESOLVED] All Services Restored
All services offered by CTS have been restored. If you are still experiencing issues with any services of phones please contact the Helpdesk at x4444 or helpdesk@potsdam.edu
[FYI] SUNY ITEC is scheduled to perform maintenance that will affect one or more services hosted at ITEC.
On 7/22/15 from midnight to 7am, SUNY ITEC is scheduled to perform maintenance that will affect one or more services hosted at ITEC. All production servers will be powered off for reboots and filesystem checks during this time. SUNY Potsdam services affected include both Banner and Degree Works. If you use other ITEC services you will be affected as noted above.
[COMPLETE] Banner/BearPAWS/BearDeN back up
Banner/BearPAWS/BearDeN is back up and has been tested after the upgrade to the Banner database to Oracle 12c. If you notice any problems, please submit an RT Ticket as soon as possible.
[ANNOUNCE] Banner/BearPAWS/BearDeN down tonight 7/17 (7:00pm) until 7/20 (8:00am)
Banner/BearPAWS/BearDeN will be down 7:00pm tonight Friday 7/17 thru 8:00am Monday 7/20 for an upgrade to the Banner database to Oracle 12c