[ANNOUNCE] Banner/BearPAWS down 6/29 5am-7am
ITEC will be performing Oracle patching on Thursday, June 29th from 5:00am – 7:00am. During this time Banner and BearPAWS will be inaccessible.
[RESOLVED] Intermittent Access to Microsoft 365 Web Apps
Microsoft reports resolution with this issue. – Final status – After extended monitoring and receiving confirmation from previously affected users, we’ve validated that adding further processing throughput successfully resolved the is…
[INPROGRESS] Intermittent Access to Microsoft 365 Web Apps
Communication from Microsoft pertaining to user impact – Users may be intermittently unable to view or access web apps in Microsoft 365. We’re analyzing service telemetry to determine the source of impact and develop a mitigation plan. Microsoft has not […]
[RESOLVED] CTS Request Tracker (RT) is restored
The CTS Request Tracking (RT) system has been restored and is working properly now.
[INPROGRESS] CTS Request Tracker (RT) is down
The CTS Request Tracking (RT) system – track.potsdam.edu – is currently down. CTS is aware of the issue and technicians are currently working on a resolution. Emails to passwordreset, itservicedesk, webcontent, telcom will be delayed. Issues reported via the webform […]
CTS’ Washington’s Birthday Holiday Hours
The following areas of CTS will be OPEN on Monday, February 20, 2023 for Washington’s Birthday. Device Management Services (DMS), Stillman Hall IT Service Desk (ITSD) Stillman Hall Host Services (HS), Kellas Hall The following areas of CTS will be […]
[ANNOUNCE] Crane Complex Network Outage 2/8/2023
Power feeding the Crane complex network was interrupted moments earlier. This disrupted network to the entire complex. Power has since been restored and network will return shortly.
[ANNOUNCE] Banner/BearPAWS/BearDeN down tonight 12am – 7am
ITEC is performing SYSNET maintenance tonight, Tuesday/Wednesday Feb 8th, from midnight until 7:00am. During this time Banner, BearPAWS and BearDeN will be unusable.
[RESOLVED] Banner/BearPAWS connectivity issues
Banner login issues should be resolved at this time.
BearPAWS will be switched back to Single Sign-On (SSO) at a later date.
[UPDATE] Banner/BearPAWS connectivity issues
BearPAWS access is restored. Please try clearing your cache if you are still having issues. Banner login issues may still persist as we continue to troubleshoot the issues. Following ITEC connectivity issues, we have experienced issues with our authentication servers […]